PRIVACY
PRIVACY
POLICY
This web site is maintained by GRI Studios. Here at GRI Studios,
we recognize the importance of privacy to our visitors. We
also recognize that many visitors to our site are concerned
about the information they provide us, and how we treat that
information. So we've developed a formal privacy policy to
assure you that we take seriously our responsibility to protect
customer information, and to use it only in ways that are
consistent with your wishes. We may update the policy from
time to time, so please check in occasionally.
OUR POLICY
We do not collect personally-identifiable information from
individuals unless they provide it to us voluntarily and knowingly
at gristudios.com. If you are just browsing gristudios.com
and learning about our products, we invite you to do so. As
a casual, unregistered visitor to our site, we'll recognize
your home server (e.g., that your web access is through Google.com),
but not your e-mail address or any other personal or system
information.
We do sell all of our canvases through the mail, so if you
want to order our products it will be necessary for you to
provide personally-identifiable information. This will include
your name, address, phone number and, if you place an order
online, credit card information. Any information you provide
is downloaded off of the web server to a secure system and
is maintained there. For security purposes, Credit Card information
is not stored.
OUR CUSTOMER LIST
When you purchase items from our online catalog, you can opt
to have your name added to our Customer List. We will not
share your email address with any third parties at any time.
If you prefer not to receive mailings from us, please advise
us by using the mail, phone or e-mail address provided above.
Please include your name and address if you are contacting
us by mail or e-mail. We will ensure that your name is removed
from the list.
CONTACTS FROM US
We also maintain a number of e-mail mailboxes in an effort
to support our online customers as effectively as we do on
the phone or through the mail. We read every e-mail that we
receive and do our best to respond within 48 hours, if a response
is required. We save a very limited number of e-mail messages,
but only until the issue is resolved. We do not record email
addresses, unless you have voluntarily provided it to us in
your online customer service registration.
If you did provide us with your e-mail address, we may notify
you from time to time about GRI Studios products or services
that may be of interest to you. If you prefer not to receive
these e-mail notifications, please follow the Constant Contact
"Opt-out" instructions included with the e-mail
or contact us at giclees@gristudios.com.
COOKIES
Like most companies, we use "cookies" (small pieces
of information stored on your computer) on certain parts of
our web site. The cookie allows us to manage your session.
This is necessary to ensure that we keep your order together
while you browse through the catalog and select items for
purchase. We do not use the cookie to collect any type of
personal information, and the cookie doesn't extract any information
from your computer.
SECURITY ONLINE
Most of our forms, especially when ordering a product or using
online customer service, use secure pages to insure that the
information sent between your computer and our system is secure.
This is especially true if we are asking you for payment information.
We use the Secure Sockets Layer (SSL) encryption method on
all secure submissions. This method is generally accepted
to insure that the transmission of personal information, such
as account numbers and credit card information is secure.
The most common browsers, Safari, Firefox, and Internet Explorer,
make it very obvious when information is being passed in a
secure manner by showing either a completed key or a closed
lock on the screen.
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